# Add a FI Admin user to the Bill Pay Payment Admin portal

If your access role permits, you may add Admin users for your financial institution within the Bill Pay Payment Admin portal.

### Add an Admin User

1. Click on the **User Maintenance** feature within the upper toolbar.
2. Click the **FI Admin User** button in the user search toolbar.
3. Complete the required information within the **Create Profile Information** screen.
4. Click **Next**.

5. Input a user name for the person you wish to add. Common ways to select a user name may be the person's first initial and last name, or their entire name with no spaces.
6. **Select** all of the Admin roles you wish to grant this user. Select from:
   1. **Manage Payments** - this user is able to view payment transactions.
   2. **Manage PortalPay** - this role is for financial institutions that offer our PortalPay product.
   3. **Admin Assist** - allows the user to access the customer's bill pay account and perform actions on the customer's behalf.
   4. **Holds** - allows the customer to place a payment on hold, remove a hold, or cancel a payment.
   5. **Reports** - allows access to the Reporting feature within the portal.
   6. **User Maintenance** - allows the user to update or add users.
   7. **Admin Maintenance** - allows the user to update or add Admin users.
   8. **View Micro Deposit Amounts** - allows the user to view any micro deposits made to a customer's account.

7. Once all roles have been selected, click **Save**.

Your new user will receive an email asking them to create a password to the portal. Once they've established a new password, their access will be complete.

_**Tip:** Make sure your new user saves the Bill Pay Payment Admin portal site for future use once they have established their password._