Merchant Information

Click here for details on our merchant onboarding and merchant management processes

• Your role in the Autobooks chargeback process
• Autobooks Chargeback Process
• What is a "Designated Fraud Contact"?
• Payments held by Autobooks
• Instant Payment Mode for Autobooks users
• Merchant onboarding with Autobooks
• International businesses using Autobooks
• How Autobooks issues 1099K forms to merchants
• Reasons Autobooks may deny a merchant the ability to accept digital payments
• ACH Returns and Customer Disputes (aka Chargebacks)
• Payment Processor Business Day Cutoff Times