# The Job of "Getting Paid at a Distance"

Mar 26, 2020

In this episode we discuss the recent impact of the Covid-19 pandemic on the small businesses we serve, and how our product principles created long before the pandemic have been able to holdup at a time when businesses are being forced to "Get paid at a distance."

During the conversation you’ll hear us talk about Jobs to be done, a product development framework that we use. You’ll hear terms like demand, supply, customer progress, and jobs. These are all terms used within the framework. To learn more about [Jobs to be done](https://therewiredgroup.com/index.php/jobs-to-be-done/), we would encourage you to read [Competing Against Luck](https://www.christenseninstitute.org/books/competing-against-luck/) by [Clayton Christensen](https://www.christenseninstitute.org/).

Joining us this episode is [Bob Moesta.](https://www.linkedin.com/in/bobmoesta/) Bob is President and Founder of the [Rewired Group](https://therewiredgroup.com/) and is among the principal architects of the Jobs to be Done theory, which emerged in the mid-90s out of the Harvard Business School under the guidance of Clayton Christensen.

Bob recently co-authored [Choosing College](https://www.amazon.com/Choosing-College-Learning-Decisions-Throughout/dp/1119570115) with [Michael B. Horn](https://michaelbhorn.com/), written to help individuals of all ages navigate their lifelong learning decisions by starting with them understanding their “why.”