# Payment Processing

Explore frequently asked questions about how payments are processed.

- [Navigating our unified Payments page](https://help.autobooks.co/knowledge/navigating-our-unified-payments-page)
- [Why Do You Need My SSN to Approve My Nonprofit Account?](https://help.autobooks.co/knowledge/why-do-you-need-my-ssn-to-approve-my-nonprofit-account)
- [How does payment processing work?](https://help.autobooks.co/knowledge/payment-processing-1)
- [Understanding Autobooks transactions within my bank account](https://help.autobooks.co/knowledge/understanding-autobooks-transactions-within-my-bank-account)
- [Payment transaction limits with Autobooks](https://help.autobooks.co/knowledge/payment-processing-transaction-limits-with-autobooks)
- [Accessing Autobooks from international locations](https://help.autobooks.co/knowledge/accessing-autobooks-from-international-locations)
- [Reasons you may no longer be able to accept payments through Autobooks](https://help.autobooks.co/knowledge/reasons-you-may-not-be-able-to-accept-payments)

## Refunds, Cancellations, and Chargebacks

- [Autobooks Chargeback Prevention Guide](https://help.autobooks.co/knowledge/autobooks-chargeback-prevention-guide)
- [ACH Returns and Customer Disputes (aka Chargebacks)](https://help.autobooks.co/knowledge/ach-returns-and-customer-disputes-aka-chargebacks)
- [Cancelled Payments versus Refunded Payments](https://help.autobooks.co/knowledge/cancelled-payments-versus-refunded-payments)
- [Why an ACH (bank transfer) payment may be returned](https://help.autobooks.co/knowledge/understanding-ach-return-codes)
- [How to refund an invoice payment](https://help.autobooks.co/knowledge/how-to-issue-a-refund-to-a-customer)
- [How to refund or cancel a payment made through a Checkout Page](https://help.autobooks.co/knowledge/how-to-refund-or-cancel-a-payment-made-through-a-checkout-page)
- [How to refund a payment received through your payment link](https://help.autobooks.co/knowledge/how-to-refund-a-payment-received-through-your-payment-form)
- [Refunding or canceling invoice payments when your customer has set up AutoPay](https://help.autobooks.co/knowledge/refunding-payments-when-your-customer-has-set-up-auto-pay)
- [I refunded/canceled my customer's payment. Why do they still see the transaction on their card?](https://help.autobooks.co/knowledge/i-refunded/canceled-my-customers-payment.-why-do-they-still-see-the-transaction-on-their-card)
- [How do I generate a partial refund?](https://help.autobooks.co/knowledge/how-do-i-generate-a-partial-refund)

## AutoPay

- [Can my customer's AutoPay payment method on file be modified?](https://help.autobooks.co/knowledge/can-my-customers-autopay-payment-method-on-file-be-modified)
- [How do I know my customer has AutoPay enabled?](https://help.autobooks.co/knowledge/how-do-i-know-my-customer-has-autopay-enabled)
- [How does my customer set up AutoPay for my future invoices?](https://help.autobooks.co/knowledge/autopay-options-for-your-customer)

## Information Requests

- [Autobooks Payment Monitoring process](https://help.autobooks.co/knowledge/autobooks-payment-monitoring-process)
- [Payments held for review - common questions](https://help.autobooks.co/knowledge/held-payments-faq)
- [Why must I submit more information about my payment transaction to Autobooks?](https://help.autobooks.co/knowledge/why-do-i-have-to-submit-more-information-about-my-payment-transaction-to-autobooks)

## Communications

- [Payment confirmation email communications](https://help.autobooks.co/knowledge/payment-confirmation-email-communications)