help/
194 pages · Updated July 18, 2026
Pages
- verifying-a-manually-added-account
- adding-accounts-for-a2a-account-to-account-transfers.html
- Create a Recurring Invoice
- Autobooks Payment Monitoring process
- Create invoices in bulk
- Edit, pause or cancel a recurring invoice
- How to Add a Service Charge to an Invoice
- Automate payment reminder emails, late fees, and sales tax
- Edit your customer's contact record
- Adding a new customer record
- Send overdue invoice reminders
- Simplified Invoicing for Mobile users
- View your customer's invoice payment history
- Create and send an invoice
- Resend an existing invoice to your customer
- Edit, Resend, or Cancel existing estimates
- Cancel an Invoice
- Converting estimates to invoices
- Understanding Service Charges
- Set a universal sales tax rate for your invoice template
- Manually mark an outstanding invoice as paid
- Add a discount or a credit to an invoice
- Understanding your Invoice Summary cards
- Payment confirmation email communications
- View invoice payments
- QR Codes for Invoice payments
- Optimize your Invoice tool setup
- Create a copy of an Invoice
- Why an ACH (bank transfer) payment may be returned
- Payments held for review - common questions
- ACH Returns and Customer Disputes (aka Chargebacks)
- Autobooks Chargeback Prevention Guide
- View and print an invoice
- How do I know my customer has AutoPay enabled?
- Send additional invoice payment receipts
- Can my customer's AutoPay payment method on file be modified?
- Accessing Autobooks from international locations
- Why don't I receive past due/ delinquent invoice email notifications ?
- How does my customer set up AutoPay for my future invoices?
- Why must I submit more information about my payment transaction to Autobooks?
- Reasons you may no longer be able to accept payments through Autobooks
- Navigating our unified Payments page
- Cancelled Payments versus Refunded Payments
- How to refund or cancel a payment made through a Checkout Page
- How to refund an invoice payment
- How does payment processing work?
- How to refund a payment received through your payment link
- Refunding or canceling invoice payments when your customer has set up AutoPay
- How do I generate a partial refund?
- I refunded/canceled my customer's payment. Why do they still see the transaction on their card?
- Payment transaction limits with Autobooks
- Why Do You Need My SSN to Approve My Nonprofit Account?
- Understanding Autobooks transactions within my bank account
- Build or edit your items list within Tap to Pay
- Using your items list to build a Tap to Pay order
- Using Tap to Pay on iPhone
- Troubleshooting Tap to Pay
- Applying Sales Tax to Tap to Pay Payments
- How to send a receipt after a payment is completed using Tap to Pay on iPhone
- How to refund a payment when using Tap to Pay on iPhone
- Can I change the business name that shows on Tap to Pay on iPhone?
- How to cancel a payment when using Tap to Pay on iPhone
- How do I unlink Tap to Pay on iPhone and my Apple ID?
- How to view payments through Tap to Pay on iPhone
- What business information is linked and shared with Apple when using Tap to Pay on iPhone?
- Accepting tips with Tap to Pay
- Is it possible to change the Apple ID linkedto Tap to Pay on iPhone?
- Send a receipt with Tap to Pay iPhone
- Best Practices when using Tap to Pay on iPhone
- Setting up other Tap to Pay on iPhone users for your business
- How do I know if a payment method is contactless?
- What is the transaction description for a Tap to Pay payment?
- Why do card numbers on the payment differ from the customer's physical card when I use Tap to Pay on iPhone?
- Which devices are supported with Tap to Pay on iPhone?
- Video: How to Tap to Pay on iPhone using Contactless Cards
- Understanding your Profit and Loss report
- Categorize transactions with Accounting Insights (2:41)
- Understanding your Vendor Balances report
- Webinar: Getting Paid with Autobooks (25:54)
- Understanding your Customer Balance report
- Payment Link Tips (4:04)
- Webinar: Tap to Pay Best Practices (27:18)
- Understanding your Bank Reconciliation report
- Understanding Your Settlement Details Report
- Tips to use your customer and product lists with Invoicing (3:23)
- Payment Reports for Essentials Plan users
- Six valuable actions in your Invoice menu options (4:11)
- Understanding your Sales Tax report
- Quickly categorize transactions directly from your Bank Reconciliation report
- Journal Entries
- Invoicing experience for you and your customer (1:29)
- Exporting data from Autobooks
- Changing my Autobooks plan
- Categorizing transactions
- What is a IRS 1099K form and how do I receive a copy of it?
- How to use your Payment Link
- How to start Autobooks Accounting mid-year
- Tap to Pay: Taking a Payment with Tap to Pay
- What’s the Difference Between an EIN and a SSN?
- Tap to Pay: Managing Tap to Pay Payments
- Add or update administrators for my account
- Payment Link: Customizing Your Payment Form
- Payment Link: How to use the Payment Link
- Invoicing: Creating and Using Estimates
- Payment Link: Sharing Your Payment Link
- Invoicing: Send An Invoice
- Sharing your Checkout Page via link or QR code
- Connect Autobooks to a different bank account
- How to increase donations to cover processing fees
- Tips to take a payment within online banking (2:45)
- I use a DBA for my company. How do I change my company name in Autobooks to reflect that?
- QR Code Tips (2:09)
- Turn off or change past due notices sent to my customers
- Tips for sending recurring invoices (4:11)
- Update my business profile information
- Pay a bill
- Best Practices using Tap to Pay on iPhone
- Accept Payments In-Person or Online
- How to view Checkout Page sales
- View payments collected through my Autobooks Payment Link
- Optimize your Payment Link setup
- Mobile Invoicing with Autobooks
- Accept recurring payments or donations through Payment Link
- Deactivate or change a recurring payment schedule within Payment Link
- Deactivate a Checkout page
- Take a payment directly within online banking using Payment Link
- Update my profile info
- Can I accept international payments through Autobooks?
- Categorizing an invoice deposit transaction
- Create a business check through Autobooks
- QR Codes to access your Payment Form
- Edit a Checkout page
- Reconcile a cash/check payment received to an outstanding invoice
- Reactivate a Checkout Page
- Send additional Checkout Page payment receipts
- Viewing My Transactions
- How do I import transactions from business accounts outside of my financial institution?
- Send additional Payment Link payment receipts
- Autobooks Capital application process
- Uncategorize a transaction
- Create a new accounting category
- Manage Vendor Invoices
- Create a budget
- Create a new vendor invoice or vendor credit
- How do I see which payments are included in a deposit?
- Manage my vendors
- How to view transaction History
- Understanding your cash flow forecast
- Get approved for Autobooks Capital
- Repay Capital Advances early and receive a discount
- How to take a draw from Autobooks Capital
- Repayment of Capital draws
- Creating a new accounting group
- How do I view my account balances?
- How do Capital Advance fees work?
- Autobooks Capital advance limits
- Automatically categorize transactions through Rules
- Accept Payments with the Autobooks App for iPhone
- Autobooks Know Your Customer process
- Reasons Autobooks may deny a merchant the ability to accept digital payments
- Pricing your product to account for processing fees
- Customize your Invoice template
- Customize your payment form
- Create a Checkout page
- What to expect when your application to process payments is under review
- Understanding payment processing through Autobooks
- how-do-i-import-my-data-from-quickbooks
- Get assistance from Autobooks
- Payment Tool Recommendation Quiz
- Enrolling in Tap to Pay on iPhone
- customize-your-invoice-template
- Welcome to Autobooks
- Create an estimate for your potential customer
- How to upgrade to add Accounting and Financial Reporting features to your Autobooks account
- I just signed up for Autobooks, when can I start getting paid
- Manual card entry when you're not able to complete a payment using Tap to Pay on iPhone
- The basics of Invoicing (5:07)
- Add a product or service to an invoice
- Manage product inventory with Checkout Page sales
- Invoicing | Support Center
- Enrollment and Payment Enablement with Autobooks
- Payment Processing | Support Center
- Contact Autobooks Support
- Tap to Pay on iPhone | Support Center
- Reporting | Support Center
- Video Library | Support Center
- Administration | Support Center
- Payment Link/Accept a Payment | Support Center
- Bill Pay | Support Center
- Accounting | Support Center
- Autobooks Capital | Support Center
- Understanding your Account Payment Status
- Getting Started | Support Center
- Support Center