banking-help/
109 pages · Updated July 18, 2026
Pages
- index.html
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- jjt4ygxpw50kh_h6lz3ksw4lytjc8wwrdhw8mdhn06m55k4w83vych94jd8rw6zvdqx1mt-dbw37nspp7xwjrvvyjpqr5rfbnlw2kgh_k2q4c2tv_k0vw17zws-w19lhyc8tbnwbw8nvm-01j_mpyvd4pcm3ychtpn6rsnzc9vhrnw3mzqy53wwywyw11k94p4zzhb-w8ggc4p70sbl_vbh1c989nfcrw6-wqxf4xmrjjw4vwvyt1ylcryw7hk3vt2krlzmw1zxb4s4813pbw1c4rxc3tm94lw7jml7k8zdx5jw12rbbr3_n4jrw3w6gmw3v_3qkvzxh6v2_wrrmw2t8dhp4b0wvtw3zrfg254wvb6w6psx-f1dmp5cw94dzlr1mb3xzw6cz3s427dgxsw6b_d_s2q4vzdw3sdwdn3z3w1jf8nyxzg04.html
- Navigating the Progress Center (Frontline Banker view)
- Navigating the Progress Center (Admin view)
- selfservice_enrollment-standard-24-pdf.html
- Securely transfer Hub data to your CRM or core database
- Viewing Small Business Data in the Hub
- Viewing Referral Data in the Hub
- Log leads within the Autobooks Hub
- A Guide to the Autobooks SMB Report
- How to locate the reason a customer was denied approval for payment processing
- Email Copy to help your enrolled small business with Missing Information get paid
- Customized dashboards in the Autobooks Hub
- Adding Accounts for Account to Account (A2A) Transfers
- Pay a Person with Person to Person Transfer
- Understanding your Signal Feed
- A Guide to the Autobooks Payment Report
- Schedule Payments inside of Bill Pay
- The Autobooks Hub Home Page
- How to assist your customer when their application is under review by Autobooks
- How to add the Autobooks landing page snippet to your website
- Setting up a designated fraud contact
- Add and manage team members in the Autobooks Hub
- Portal Pay Overview
- Understanding your Capital Accounts view
- Edit or Delete a transfer account in A2A
- Navigating the Marketing tools
- What happens after I submit missing information on behalf of my customer in the Hub Progress Center?
- How to Set Up and Turn Off Notifications
- I no longer see my SMB in the Progress Center. Why?
- Editing or Canceling a payment in Bill Pay
- Portal Pay payment handling
- Search for a Bill Pay transaction
- In-App VisiBill User Notifications
- Editing or Deleting a payee within Bill Pay
- Understanding Bill Pay by Card
- Create Recurring Payments in Bill Pay
- Change or Cancel a Transfer in A2A
- Transferring funds between bank accounts (Account to Account Transfers)
- Verifying a Manually Added Account (A2A)
- Setting up VisiBill in Bill Pay
- Edit or delete a recipient for Person to Person payments
- Edit an Admin user profile and user access roles
- Creating a payee within Bill Pay
- Rejecting a bill pay payment
- What to do if a credit card on file has expired
- Add a FI Admin user to the Bill Pay Payment Admin portal
- Remove a customer's bank account from Bill Pay
- Lock or Disable a user within the Bill Pay Payment Admin portal
- How to reconcile electronic payments
- View Payment History in Bill Pay
- Release a bank hold on a bill pay payment
- Reports within the Bill Pay Payment Admin portal
- Search for a User
- Reset a user password in the Bill Pay Payment Admin portal
- Edit customer payment limits
- Admin Assist feature
- Place a bill payment on hold
- Modify Customer Defaults
- Reasons Autobooks may deny a merchant the ability to accept digital payments
- Access training for your users and your employees
- Microsoft Word - ACH Authorization Form - FI's
- Instant Payment Mode for Autobooks users
- Autobooks Chargeback Process
- How Autobooks issues 1099K forms to merchants
- ACH Returns and Customer Disputes (aka Chargebacks)
- Payment Processor Business Day Cutoff Times
- International businesses using Autobooks
- What is a "Designated Fraud Contact"?
- Your role in the Autobooks chargeback process
- Payments held by Autobooks
- Learn more about Autobooks Capital
- A Comprehensive Guide to Setting Up DNS Records
- Help your newly enrolled small business customers get paid using Autobooks
- About Capital Advances and Repayment
- Request Compliance and Information Security materials
- Partner with Autobooks to launch or accelerate your program
- Access Autobooks Marketing assets
- Train your staff with Autobooks assets
- Visit our Customer Support Center
- Enrollment and payment enablement with Autobooks
- FAQ | FIS SMB Embedded Finance
- About Profit Share
- Deconversion process with Autobooks
- Schedule a Rush Delivery for a Payment in Bill Pay
- Manage your Autobooks Capital program availability
- Merchant onboarding with Autobooks
- Guide to Autobooks Standard Self-Service Enrollment
- Accessing Autobooks assets
- Common consumer questions about Autobooks
- Welcome to the Partner Success Center
- Requesting access to the Autobooks Hub
- How Autobooks supports your customer
- Autobooks Hub | Partner Success Center
- Launch or Accelerate your Autobooks program in just two weeks
- Bill Pay | Partner Success Center
- Enable your Autobooks Program Profit Share
- How to enable Autobooks for your customers
- Merchant Information | Partner Success Center
- Technical and Testing Information | Partner Success Center
- Grow your Autobooks program | Partner Success Center
- Training | Partner Success Center
- Autobooks Capital | Partner Success Center
- Payment Tool Recommendation Quiz
- Getting Started | Partner Success Center
- Partner Success Center